EMBROSIN Marketing Private Limited ("EMBROSIN", "we", "us", or "our"), registered at 703-D, Jaina Tower II, Janakpuri District Centre, New Delhi – 110058 (CIN: U46901DL2023PTC423150), is committed to protecting the privacy and security of its customers. This Privacy Policy outlines how we collect, use, store, and protect the personal data you share with us when you access or use our website www.embrosinmarketing.com ("Platform").

By using our Platform, you consent to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect the following categories of personal and non-personal data:

1.1 Personal Identification Data

• Full Name
• Email Address
• Phone Number
• Billing & Delivery Address
• Age
• Gender

1.2 Location & Device Data

• Geographic Location
• Device Information (device type, operating system)
• Browser Type & Version
• IP Address

1.3 Account & Transaction Data

• Account Credentials & Profile Data
• Saved Payment Methods (stored securely)
• Purchase History
• Average Order Value
• Order Frequency

1.4 Behavioural & Engagement Data

• Browsing Behaviour on our Platform
• Search Behaviour & Queries
• Cart Activity (items added, removed, abandoned)

We use the data we collect for the following purposes:

• Personalization: To personalise your shopping experience and recommend products relevant to you.
• Inventory Optimization: To understand demand patterns and manage our product catalogue effectively.
• Behavioural Targeting: To display relevant advertisements and promotional content tailored to your interests.
• Customer Segmentation: To better understand our customer base and improve our product offerings.
• Marketing & Communications: To send you promotional emails, offers, and updates (with your consent).
• Order Processing: To fulfil your orders, process payments, and manage returns and refunds.
• Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and misuse of our Platform.
• Legal Compliance: To meet our obligations under applicable Indian laws and regulations.

You have the following rights with respect to your personal data:

• Data Access: You may request a copy of the personal data we hold about you.
• Data Correction: You may request correction of any inaccurate or incomplete personal data.
• Data Deletion: You may request deletion of your personal data, subject to our legal obligations.
• Opt-Out of Marketing: You may opt out of marketing communications at any time by clicking 'unsubscribe' in our emails or writing to us at info@embrosinmarketing.com.

To exercise any of the above rights, please contact us at info@embrosinmarketing.com. We will respond to your request within a reasonable timeframe, as required under applicable law.

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encrypted storage of sensitive data, including payment information.
• Secure HTTPS protocol across our Platform.
• Access controls restricting employee access to personal data on a need-to-know basis.
• Regular security audits and monitoring for suspicious activity.

Your data is stored on secure servers located in India and/or as permitted under applicable data protection laws. We retain your data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable Indian laws.

We do not sell your personal data to third parties. We may share your data with:

• Logistics & delivery partners, to fulfil your orders.
• Payment gateway providers, to process transactions securely.
• Marketing & analytics platforms, for the purposes described in Section 2.
• Legal authorities, if required under applicable law.

Our Platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and deliver personalised content. You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of the Platform.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this Policy periodically.

• Email: info@embrosinmarketing.com
• Address: 703-D, Jaina Tower II, Janakpuri District Centre, New Delhi – 110058
• Website: www.embrosinmarketing.com